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Melbourne IT Services & Support


Interdata is a top managed IT services provider covering the Melbourne metro area. We are dedicated to empowering local Melbourne businesses with innovative technology solutions and expert support tailored to your unique needs.

At Interdata, we offer more than services;

we offer solutions.

Our comprehensive services empower businesses to leverage technology and achieve tangible results, keeping them ahead of the curve.

Local Service Coverage:


From the vibrant CBD to the scenic Yarra River, Interdata offers comprehensive IT support and services throughout Melbourne.

Our clients appreciate the convenience and efficiency of our remote assistance, which eliminates the need for on-site visits.

This method allows us to provide fast and effective support, resolving issues without delay.

For major installations or projects, we offer on-site support as needed, ensuring that all your IT needs are met seamlessly.

Melbourne Services:

  • Managed IT Services

  • Cybersecurity Solutions

  • Cloud Services

  • Network Management

  • IT Consulting

  • Help Desk Support

Personalised, Reliable, and Ethical IT Services for Australian Businesses

Our Story:

Our journey began over thirty years ago, in a small home office fueled by a passion for technology and a vision to provide local businesses with top-notch IT solutions.

Today, continuing as a family-operated business, we carry forward the legacy of excellence, blended with a personal touch that only a family can provide.

With every client we serve, we extend our family, forging bonds that go beyond mere business transactions.

We believe in growing together, celebrating successes, and navigating challenges, just like a family does.

Contact our Team:

  • 1300 130 931

  • Monday - Friday, 9:00 am - 5:00 pm

MLC Centre, Level 57/19/29 Martin Pl, Sydney NSW 2000, Australia

Our Services

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  • Comprehensive IT Support

  • Proactive Maintenance & Monitoring

  • Multi-Channel Support

  • Dedicated Help Desk

  • Secure Customer Portal

  • Education & Training

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  • Infrastructure Design & Build

  • Strategic Planning

  • Consulting Services

  • Change Managment

  • IT Budget Costing

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  • Cloud Data Protection - Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox data

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  • Business Continuity Planning

  • Backup and Disaster Recovery

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  • Email Hosting Services.

  • Messaging and Collaboration.

  • High Speed Internet.

  • Virtual Private Network (VPN)

  • Mobile Connectivity. Satellite and 5G/4G Services.

  • Wireless Networks

  • IP Phone Systems (VoIP)

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  • Identity and Access Management

  • Compliance and Governance

  • Network Security

  • Email Security

  • Security Awareness Education

  • Continuous Cyber Risk Assessments

Our Services

IT Support

  • Comprehensive IT Support

  • Proactive Maintenance & Monitoring

  • Multi-Channel Support

  • Dedicated Help Desk

  • Secure Customer Portal

  • Education & Training

Professional Services

  • Infrastructure Design & Build

  • Strategic Planning

  • Consulting Services

  • Change Managment

  • IT Budget Costing

SaaS

  • Cloud Data Protection - Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox data

  • Windows, Mac & Linux Backup

  • Email Security

  • Anti-Virus & Anti-Malware

Business Continuity

  • Business Continuity Planning

  • Backup and Disaster Recovery

  • Remote Work Solutions

Communications

  • Email Hosting Services.

  • Messaging and Collaboration.

  • High Speed Internet.

  • Virtual Private Network (VPN)

  • Mobile Connectivity. Satellite and 5G/4G Services.

  • Wireless Networks

  • IP Phone Systems (VoIP)

Cybersecurity

  • Identity and Access Management

  • Compliance and Governance

  • Network Security

  • Email Security

  • Security Awareness Education

  • Continuous Cyber Risk Assessments

Resources

At Interdata Solutions, we understand the importance of staying ahead in today's dynamic business landscape.

That's why we offer valuable insights to our clients, providing them with the latest trends, market analyses, and expert perspectives tailored to the IT sector.

A Case Study in Endpoint Protection and Disaster Recovery

Lessons from the Field: A Case Study in Endpoint Protection and DR

September 25, 20243 min read

Disaster recovery often brings to mind complex systems and endless backups, but there’s something even more fundamental that often gets overlooked: endpoint protection.

In this case study, we’ll explore why your first line of defence should be securing those endpoints and ensuring you have the right licences in place. It’s these early steps that can make all the difference when a cyberattack strikes, preventing severe damage and keeping your business safe.

first point of disaster recovery

Critical Role of Endpoint Protection in Disaster Recovery

When disaster strikes, backups alone won’t save you—your first line of defence should be robust endpoint protection. Think about it: if your primary workstation is hit by ransomware and isn’t regularly backed up, how do you recover? With the right endpoint protection and licensing, you can roll back systems to their pre-attack state in seconds. Our client learned this the hard way, realising too late that their basic licence left them exposed. And for just a small extra cost, they could’ve avoided the chaos. 

The Power of Proper Licensing

Licences with automatic rollback features allow you to restore systems to their pre-attack state almost instantly, cutting downtime and preventing further damage. Our client (who initially overlooked this) found themselves scrambling during a breach. Their basic licence left them exposed, forcing costly and time-consuming recovery efforts. With a simple upgrade, they could have rolled back their systems in moments.

Investment in Security Features

Investment in Security Features

At first glance, investing in advanced security features might seem like an unnecessary expense. But when a cyberattack hits, that small upfront cost can save your business from substantial losses. A client recently discovered that their decision to skimp on endpoint protection nearly led to disaster. With just a modest investment in the right security tools, they could have avoided the incident entirely. Investing in robust protection is more than tackling immediate threats. It builds long-term resilience to ensure your business stays secure and operational.


Ins and Outs of Disaster Recovery

Risks of Opening Unnecessary Ports

Another critical lesson from this case was the risk of leaving unnecessary ports open. The client insisted on opening an SQL port for testing purposes, against our advice! Within days, the port was discovered and exploited. Attackers injected malicious executables through the SQL port, bypassing antivirus detection by entering through a low-level entry point.

Fortunately, the endpoint protection software detected the threat upon execution, preventing the attack from spreading. Had the vulnerable system been connected to a broader network, the damage could have been catastrophic. 

The quick response and containment of the attack showed just how crucial it is to secure every access point and stick to best practices—even during testing. That’s why we always stress the importance of not cutting corners, no matter how small the task may seem.


security breach consequences

Consequences of Not Reporting Minor Security Breaches

One of the more troubling aspects of this case was the client’s reluctance to report the breach. Despite the severity of the incident, they preferred to keep it quiet. This is a common issue. Many companies choose not to report minor breaches and limit awareness of potential threats.

In this case, the client narrowly avoided a full-scale disaster due to their isolated system. If the compromised computer had been part of the main network, the attack could have taken down the entire operation.

Simplify your DR with Interdata Solutions

Essential Takeaways for Strengthening Your Security 

This case really drives home the importance of being proactive with disaster recovery.
Hence, you can think of endpoint protection and proper licensing not as extras but as must-haves in your security toolkit. By investing a little in the right tools and staying on top of best practices, you can dodge the worst consequences and bounce back quickly if a cyberattack hits.

And here’s something to consider—being open about security breaches, even the small ones, can make a big difference. Sometimes, it’s simple steps like sharing experiences help everyone stay more aware and prepared. 

Protect your business before disaster strikes. With Interdata's DR prevention services, you’ll get the right tools and strategies to secure your endpoints, safeguard your data, and ensure a quick recovery when it matters most. Don’t wait for a cyberattack to expose your vulnerabilities—contact us today, and let’s strengthen your security together.

Disaster recovery from Interdata Solutions

Disaster RecoveryEndpoint ProtectionCase Study
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  • Level 57, 19-29 Martin Place, Sydney NSW 2000

  • Monday - Friday, 9:00 am - 5:00 pm

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